How can we help?
We're a small team in Sappington, Missouri, and we answer every message ourselves. Email is fastest, phone works in office hours, and the form below lands in the same inbox.
Email us
support@klyverostore.comBest for everything — order questions, delivery updates, returns, sizing and plating claims. Put your order number in the subject line and we’ll find you instantly.
Reply within 1 business dayCall us
6083374887For urgent order issues. Outside these hours please email — we read messages first thing each morning.
Mon–Fri, 9:00 AM – 5:00 PM CTSat, 9:00 AM – 1:00 PM CT
Write to us
Klyverostore601 Division St
Ontario, WI 54651
United States
Our promise. We answer every message within one business day, and we don’t use autoresponders to dodge difficult questions. If a real person can’t fix it, we’ll tell you why and what we’ll do next.
Send us a message
It lands in the same inbox as support@klyverostore.com — usually answered within an hour during working hours.
Quick links
Most questions are answered faster on the relevant page than by emailing us. Try these first:
- Delivery — costs, timeframes, tracking and international
- Returns & refunds — 30-day window, refund timing, who pays carriage
- Care & sizing — how to make the plating last, and how to measure a ring or bangle
- FAQ — plating, stones, guarantees and gifting
- About The Timeless Accessories — who we are and what we will and won’t claim